Projects

Online complaint and complaint digital management In Ministry of Justice and High Council of Justice

Ministry of Justice (MOJ) and the High Council of Justice (HCJ) received until the 1000 complaints per year for the judiciary what faces a large infl ux of complaints. Processing is done manually til now, in both institutions. Meanwhile, citizens also apply to appeal manually. The way of complaints from citizens to institutions take a time at least a week and a maximum some months.